How we engage with clients- ACT! In essence, the best approach becomes a discovery-based engagement which builds and understanding of all the relevant business areas, explores the challenges, the issues and the disconnects using a true 360-degree review.
01 Assess – The Assess stage is based on collaborative work between NDG’s team and your teams to explore the business issues and better define the true problem. Meetings between the senior teams to ensure clarity of future vision, cultural fit and partnership credentials. Key outputs from this stage include thought leadership exchange, enhanced insight into business issues and drivers and identification of agreed strategic pathways.
02 Treat – Joint, workshop-based activities, with focussed agendas, to explore the problem in more depth and identify solution options to the agreed problems. At this stage NDG’s Professional Services resources work closely with you, with a focus on business outcomes that will be delivered by the different solution options. Key deliveries from this phase of collaboration include a detailed problem statement, an understanding of the needs of each stakeholder, and an initial assessment of strategic options supported by appropriate insight into best practice.
03 Consult – The concluding stage evaluates the different solution options in more depth and recommends the optimum way forward. The key output from this phase is a detailed ROI-based proposal aligned to the agreed business strategy and which addresses the identified problems.
At this point you are in the strongest possible position to make a commitment to progress, sure in the knowledge that the programme of change which follows is commencing from a more certain starting point.
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